Be Ready Before an Incident Happens

Build, test, and manage your incident response program in one place. TRAC helps your team define responsibilities, establish escalation procedures, test your plan, and coordinate response activities, so when an incident occurs, your team already knows what to do.

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See TRAC In Action

Go from Incident Response Plan to Incident Readiness

A plan sitting in a document won't do much good if nobody knows where it is, who owns the next step, or what happens when an actual incident occurs.

TRAC brings incident response planning and execution together. Define roles and responsibilities, escalation procedures, incident categories, severity levels, contacts, and notification requirements before an incident occurs. Then test the plan and use that foundation when responding to a real event.

When an incident is opened, TRAC can bring information already defined in the plan into the response process so the team can focus on taking action rather than searching for information.

Know What Happens Before Something Happens

Define roles, responsibilities, escalation procedures, incident categories, and severity levels within your incident response plan.

Know Who Needs to Be Involved

Document appropriate internal and external contacts along with the authorities or governing bodies that may need to be notified.

Find Gaps Before a Real Incident Does

Test your response plan on a recurring basis, document what each exercise uncovers, and use those findings to refine the plan over time.

Bring Structure to the First Decisions

Assess the severity of a potential incident and classify it as an actual incident when appropriate.

Turn the Plan into Action

Manage response activities with defined escalation paths and task tracking so actions have clear ownership and status.

Create a Clear Record of the Response

Maintain an incident timeline and document findings, recommendations, and resolution for executives and internal stakeholders.

Build Readiness, Not Just a Plan

Respond with Clear Responsibilities

Establish responsibilities and escalation paths before an event occurs so responders aren't deciding basic ownership in the middle of an incident.

Test Before It Matters

Recurring testing lets teams identify what the plan surfaces and refine it over time rather than discovering weaknesses for the first time during a real event.

Keep the Response Accountable

Task tracking, timelines, findings, recommendations, and resolution reporting provide a documented record of the response.