See the Risk Behind Every Commercial Account

Your commercial customers' security habits affect your institution, but they rarely show up in the account data you have. TRAC Commercial Account Risk Management helps you survey commercial customers, score the risk each one carries, and give them a report that shows what to do next.

PART OF THE RISK SUITE

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You Can't Judge an Account by Its Paperwork

Financial statements and account history tell you a lot about a commercial customer. They tell you almost nothing about whether that customer uses multifactor authentication, trains employees to spot phishing, or has a plan if their systems are compromised.

Without that information, every commercial account looks about the same on paper. TRAC fills the gap. You get a consistent, measurable view of each customer's cybersecurity posture, so you know which relationships need a closer look.

Commercial Customer Surveys

Gather information about each commercial customer's cybersecurity posture through a structured survey instead of relying only on the account data you already have.

Quantitative Risk Scoring

Turn survey responses into a measurable risk assessment for each commercial customer, so you can compare exposure across accounts on the same basis.

Risk Visibility

See which commercial accounts carry the most risk and where more attention or conversation may be warranted.

Personalized Approach

Use each customer's results to tailor how you work with them, from the questions you ask to the support you offer.

Tailored Customer Reports

Create a report for each commercial customer with one click, showing how well they're reducing the risks they face.

Actionable Recommendations

Give customers specific recommendations to better protect themselves and their own customers, so the assessment leads to real improvement.

From Survey to Score to Report

1. Survey Your Customers

Send commercial customers a structured cybersecurity questionnaire and collect what you need without chasing it down in emails and phone calls.

2. Score the Risk

TRAC turns each customer's responses into a numerical risk score. Every account is measured the same way, so you can see where your exposure is concentrated.

3. Share the Results

Generate a report for each customer that shows how well they're managing their risks and what to do next.

A Win for Your Institution

Measurable risk scores for each commercial account, not gut feel

A clear picture of which customers need follow-up, monitoring, or a conversation

A repeatable process you can run again without starting over

Documented results you can share with leadership and examiners

A Win for Your Commercial Customers

A clear look at how well they're protecting themselves

Practical recommendations written for them, not for a security team

Guidance from a financial partner that takes their security seriously